Identifying Relevant Product Quality Characteristics in the Context of Very Small Organizations

Gabriel Alberto García-Mireles1

  1. Departamento de Matemáticas, Universidad de Sonora
    Blvrd. Encinas y Rosales s/n, 83000 Hermosillo, Sonora, México


Software process improvement models have been developed to support very small organizations in achieving the software quality expected by their customers. Software quality, however, allows to be studied from process and product perspectives. The aim of this work is to attain insights into the extent to which the product quality view is addressed in very small organizations. A mapping method was therefore applied in order to identify whether the product quality characteristics described in ISO/IEC 25010 are included in the ISO/IEC 29110 basic profile, a process model targeted towards very small organizations. In addition, an empirical study was conducted to discover the quality characteristics that practitioners at very small organizations consider relevant. As a result, it was found that practices in ISO/IEC 29110 are consistent as regards functional correctness quality subcharacteristic, although practitioners are also considering additional product quality characteristics.

Key words

software quality, very small organizations, software process, ISO/IEC 29110, ISO/IEC 25010

Digital Object Identifier (DOI)

Publication information

Volume 13, Issue 3 (November 2016)
Special issue on Trends in Software Technologies
Year of Publication: 2016
ISSN: 1820-0214 (Print) 2406-1018 (Online)
Publisher: ComSIS Consortium

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How to cite

García-Mireles, G. A.: Identifying Relevant Product Quality Characteristics in the Context of Very Small Organizations. Computer Science and Information Systems, Vol. 13, No. 3, 875–900. (2016),