An application of Structural Equation Modeling for Continuous Improvement

Yejun Xu1, 2, Carlos Llopis-Albert3 and J. González4

  1. State Key Laboratory of Hydrology-Water Resources and Hydraulic Engineering, Hohai University
    Nanjing, 210098, PR China
  2. Business School, Hohai University
    Jiangning, Nanjing, 211100, China
  3. Universitat Politècnica de València, CITV, Campus Vera s/n
    Valencia, 46022, Spain
  4. Department of Business Administration, Universitat Politècnica de València, Campus Vera s/n
    Valencia, 46022, Spain


More and more firms are adopting Web 2.0 technologies for different purposes. Despite some studies about the impact on different aspects of the organization of these technologies, few studies have empirically tested their effects. This study confirms that the there is a positive relationship between Web 2.0 adoption and Innovativeness and between Innovativeness and Business Performance. We can conclude that Innovativeness is a mediating variable between Web 2.0 and Firm Performance. The relationships were tested in a sample of 244 hospitality firms, using a structural modeling approach. The results are presented and discussed. In the last section of the article, the conclusions are discussed and finally, some future lines of research are suggested.

Key words

Web 2.0, Innovativeness, Organizational Performance, Hospitality firms

Digital Object Identifier (DOI)

Publication information

Volume 11, Issue 2 (June 2014)
Year of Publication: 2014
ISSN: 1820-0214 (Print) 2406-1018 (Online)
Publisher: ComSIS Consortium

Full text

DownloadAvailable in PDF
Portable Document Format

How to cite

Xu, Y., Llopis-Albert, C., González, J.: An application of Structural Equation Modeling for Continuous Improvement. Computer Science and Information Systems, Vol. 11, No. 2, 797–808. (2014),